Questions, answered

Sailing clubs and yacht clubs in the UK, of any size, from a dinghy club run entirely by volunteers to a club with paid staff, moorings and a training centre. It is club management software made only for this, so the things a sailing club actually does — duties and race officers, boat parks and moorings, RYA courses and qualifications, safety boats and safeguarding — are features rather than fields you have to improvise. Clubs running other watersports alongside sailing fit the same way.

No. Sail was designed for volunteer committees, not IT departments: plain language, sensible defaults, and no servers or technical setup to look after. You're not left alone either, because every new club gets free, hands-on support for its first six months.

Yes, and this is one of Sail's strengths. The AI Migration Agent reads your existing spreadsheet or export, proposes how it maps into Sail, and imports your members, courses and events once you've approved the mapping. Most clubs can migrate in an afternoon, and it's included on every tier.

Your club's data stays your club's data. Access is controlled by committee role, payments run through Stripe (Sail never stores card details), and the platform is built for UK GDPR. Safeguarding and medical records have tightly controlled access and are included in every plan. See the Trust & security page for the full picture.

Three tiers: Essentials, Club and Club Pro, priced by club size (up to 150, 151 to 250, 251 to 500, and above 500 members, which is quoted individually). Pay monthly, or annually with two months free. Every tier includes safety & safeguarding records and AI-assisted migration.

Members pay exactly the price your club sets; nothing is added at checkout. Two costs come out of it: Stripe's card processing, charged to your club directly at Stripe's own rates, and Sail's platform fee.

The fee is deducted as a single amount rather than invoiced separately, so the right-hand figure is what leaves each payment.

Day tickets sold at the door, and boat park spaces you mark as paid, carry no platform fee.

The 14-day trial needs no card, so nothing is charged automatically. At the end of the trial your admin dashboard becomes read-only. Nothing is deleted, your members and public site stay live, and picking a plan unlocks everything exactly where you left it.

Every new club gets free, hands-on support for the first six months of its subscription. That means real help from real people while you settle in, not just a help centre.

Yes. There's no lock-in and no notice period. Cancel whenever you like and your subscription runs to the end of the period you've already paid for. We don't refund part-periods.

Every plan includes AI-assisted data migration, so any club can get its data in quickly. The wider SailAI suite (the assistants, insights, rota optimisers and drafting tools) is what the Club Pro tier adds. Essentials and Club are complete club-management platforms without it.